Roctopus
Terms & Conditions
Effective date: January 01, 2024
The following Terms and Conditions govern your use of our services. By engaging with Roctopus Dive, you agree to comply with these terms.
1. Booking and Reservations:
1.1 Course Bookings:
- All course bookings are subject to availability.
- A deposit is required to secure your reservation.
1.2 Cancellation and Refunds:
- Cancellations or rescheduling requests must be made at least 48 hours before the scheduled course or reservation start date.
- No-shows for courses will result in forfeiture of the booking deposit.
- Refunds for cancellations made within the specified period will be processed promptly, excluding any non-refundable booking deposit.
2. Diving Courses:
2.1 Prerequisites:
- Participants must meet the prerequisites specified for each diving course.
- Medical fitness may be required. Refer to the Medical Statement provided.
2.2 Course Changes:
- Roctopus Dive reserves the right to modify course schedules, instructors, or locations due to unforeseen circumstances.
3. Safety and Conduct:
3.1 Diver Responsibility:
- Divers must adhere to safety guidelines provided by Roctopus Dive and follow the instructions of our certified instructors.
3.2 Medical Considerations:
- Divers must disclose any medical conditions that may affect their ability to dive.
4. Equipment Rental:
4.1 Rental Terms:
- Divers renting equipment are responsible for its proper use and care.
- Damaged or lost equipment will incur additional charges.
5. Liability:
5.1 Assumption of Risk:
- Diving involves inherent risks. Participants acknowledge and accept these risks.
- Participants must sign a Liability Release and Assumption of Risk Agreement before engaging in any diving activities.
5.2 Insurance:
- We recommend all divers have adequate dive insurance coverage.
6. Code of Conduct:
6.1 Respect:
- Participants are expected to treat staff, fellow divers, and the environment with respect.
- Roctopus Dive reserves the right to refuse service to anyone for inappropriate conduct.
7. Intellectual Property:
7.1 Content Usage:
- All content on our website and materials provided during courses are the intellectual property of Roctopus Dive and may not be reproduced without permission.
8. Privacy:
8.1 Data Handling:
- Refer to our Privacy Policy for details on how we collect, use, and protect user data.
9. Governing Law:
9.1 Jurisdiction:
- These Terms and Conditions are governed by the laws of Thailand. Any disputes will be subject to the jurisdiction of the courts in Thailand.
10. Changes to Terms:
10.1 Modification:- Roctopus Dive reserves the right to modify these Terms and Conditions. Changes will be effective upon posting on our website.
By using our services, you agree to abide by these Terms and Conditions. If you have any questions, please contact us at info@roctopusdive.com
Roctopus Dive
17, 1, Ko Tao, Ko Pha-ngan District, Surat Thani 84360, Thailand